So why not take the expertise we had from creating the MAS 90 Eclipse plug-in and create an Eclipse plug-in for Accpac? Which was done as a POC and is now part of the standard SDK and blogged on here. Originally for Accpac 6 development you did your coding inside Eclipse, but then a number of other activities in other tools like our screen designer in IE. Sage ERP MAS 90 has a plug-in for doing ProvideX development in the Eclipse IDE. They can also target the developer community. These innovations don’t need to just target end users. So this is just a starting point, and then as we add Social Media to the core product going forwards it should be a much more integrated, holistic and valuable feature, than just adding some links and connections to random web sites.
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It’s easy to just add a feature to satisfy a feature sheet check box, but to provide real value takes a deep understanding of people’s problems and how to solve them in a real and meaningful way. But the main point was to provide some context to start a conversation on what people really want. This was just done via customization, so people can use this now if they wish. What does that mean? We created an integration to the Accpac 6 Portal which I blogged on here. Companies are asking how they can leverage that from their ERP. So much marketing and corporate customer connectedness is happening via Facebook, LinkedIn, Quora and Twitter.
We can talk to CFOs and show them a few ideas to get their creative juices flowing and then discuss the types of data they would like to receive this way, or what they would like to enter for mobile devices. Demoing some basic ideas now lets us go out into the market and get feedback on what features various people in the Enterprise need to access from their ERP via mobile devices. This was to showcase that the GWT based HTML5/ JavaScript/ SData technology being used to develop the new Accpac Web based User Interfaces could run on mobile devices as well as on Desktop Computers. We created an Accpac Mobile POC which I blogged on here. The official Sage ERP Labs initiative is new, but it sprang out of a few POC’s that we did over the last year around Sage ERP Accpac 6.0A. To make innovation become much more a part of our Normal Operating Rhythm (NOR). Basically to become much more enterprising in our endeavors.
What we want to do is to nurture this innovation and be able to allocate people’s time to develop these ideas. To some degree this has been going on already informally in people’s spare time (see the examples below). Often the initial ideas won’t work directly, but with some work and lots of feedback can be translated into truly innovative features with real ROI. The goal is to start a conversation with our various stakeholders on how these often esoteric ideas can benefit them. We will then take these POC’s and present them to customers, staff, and analysts to get an idea from the market whether we should then add these to our release roadmap to productize and include in a future release. We will also be considering ideas around our connected services initiative. These POCs will be developed across all our products including Sage ERP Accpac, Sage ERP MAS 90 and Sage ERP MAS 500.
We are providing a forum for gathering and sharing ideas, and then a framework for developing Proof of Concept (POC) demos that can be used to evangelize and showcase new technologies in an Enterprise framework. Sage ERP Labs is an initiative of the Sage North America Mid-Market ERP (MME) group to provide framework for doing this. Many times, these days, new technologies are presented in how they can benefit say Facebook users, but then it isn’t clear how these ideas can apply to the Enterprise. What we need is a method to present disruptive technologies to the market in a manner that is understood in the context of their ERP and CRM business applications. This is because most of the market isn’t aware of what is coming and describing it can be quite difficult. This works well for adding business functionality and accounting features, but it tends to not work so well for predicting the impact of disruptive technologies. Product Management normally gathers features by studying the market, by talking to customers, evaluating the competition and generally learning what the market is asking for. We want to ensure we are ready for any new disruptive technologies that come along. Here at Sage we want to ensure our products can utilize or integrate to all these new advances. The pace of technological change seems to really be accelerating these days.
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